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Charged a second time for Hardcore

EnderGotti

Master of Disaster
-= Phantom =-
Hardcore
Joined
Jun 1, 2017
Messages
18
Likes
27
#1
Hey guys, I paid and received the upgrade to Hardcore several months ago, but today when I attempted to use the HC gem shop I wasn't allowed to view it and was prompted with a notification that I lacked the correct rank. So... like an idiot I clicked the rank up button in the menu and was charged another million. It'd be cool if I could get reimbursed for that lol.

Edit - I was able to view the HC gem shop a day or two prior to this, unsure what changed. Thanks.
 

Walkeruno

Active Member
Admin
Dragon
Hardcore
Elite
Joined
Aug 21, 2017
Messages
265
Likes
51
#2
Hey, can you provide any sort of evidence that you bought the hardcore rank (again)? (logs, prefferably screenshots) So we can return the 1M.
And I will go through also some logs to see why you couldn't access the HC shop anymore.
 
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